What is the difference between email forwarding and an actual POP3 email account?

Basically, email forwarding just redirects an email written to your domain name (i.e. This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) to a true email box/account (i.e. This e-mail address is being protected from spambots. You need JavaScript enabled to view it ).
With a POP3email account, the email sent to your domain name (i.e. This e-mail address is being protected from spambots. You need JavaScript enabled to view it ) will go into your domain name's in-box, allowing you to reply from the same email address.

Can I split the mailboxes I get with one Email Pak into several for multiple domains?

Ex: 5 mailboxes for example.com and 5 mailboxes for example.net.
No, each Email Pak is purchased and managed from only one domain at a time.

POP Email Pack Features:

I purchased an Email Pak and have set up a user. How do I set-up my email software (email client, like Microsoft Outlook or Netscape)?

These are the settings you will need to use:
* Name/Display Name: Your name
(i.e. John Doe or ACME Sales)
* email address: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
(i.e. This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
* Incoming email server type: POP
(not IMAP)
* Incoming mail (POP) server: pop.your-domain-name.com
(i.e. pop.thedoes.com or pop.acme.com)
* Outgoing mail (SMTP) server: smtp.your-domain-name.com
(i.e. smtp.thedoes.com or smtp.acme.com)
* Account/user ID/name: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
(i.e. This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it )
* Account/user Password: password-you-chose
(case sensitive. This is optional, if you don't want to have to type in this password every time you send or receive mail)
* Account Name: Enter what you would like to identify this account
(i.e. thedoes.com POP mail or acme.com POP mail)

How do I set-up my webmail?

Your "webmail" is created as soon as you create a mailbox in an Email Pak. All settings are automatically configured and you are ready to go online, login to your account and start sending/receiving email.

How do I login to my webmail?

You first type into your browser this URL: webmail.(the domain you use for this particular email account)
Ex: webmail.example.com to start using This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Now login with the particular email address you want to use (in this example " This e-mail address is being protected from spambots. You need JavaScript enabled to view it ") and type in the password.

Can I edit users individually?

You can add users individually and modify their passwords individually.

Can I modify my display name?

Once you create the POP email account, you will be able to create and edit the display name with all other settings when you login to your "webmail" online.

How do I get a POP email account?

Signing up is easy just follow these steps.
* Just go to the domain name you want to add a POP3 email account to.
* In the domain control panel, look for the "email Settings" section and click "change".
* Select "POP mail" and click "save changes".
* On the POP3 email configuration page, you need to click the "add an Email Pak" button.
* Checkout your Email Pak.
* Go back to the domain name, and now click "configure" under the email section.
* You can now add and configure users/mailboxes one at a time in your Email Pak by entering the user name and password, and saving your changes

How do I edit a POP email account?

* Just go to the domain name you want to edit a POP3 user/mailbox.
* In the domain control panel, look for the "email Settings" section and click "configure".
* In the Email Pak table, edit the passwords you need and click "save changes".
* On this page you can also simply add a user/mailbox if you have any available in you Email Pak. Otherwise you will need to buy a new Email Pak for additional users.

How do I delete an account?

* Mouse over the EMAIL menu and select manage email accounts.
* Type in or select the domain that has the email account you would like to delete from the drop down and click go.
* In the Email table, click the "Delete" link to the right of the account you want to delete.
Please keep in mind it is NOT possible to get the email or address book that was in an account after it has been deleted. Therefore, do not delete your email account until you are sure you no longer need old email or the address book.

What if I use any or all of the mailboxes in my Email Paks for only one month?

The charge is not refundable in whole or part.

How long does it take for the email address to be active?

As soon as you have checked out your Email Pak and your order has been processed, and you have added users/mailboxes, your mailboxes will be ready.

How long will unchecked mail be held?

Your unchecked emails will be held until you retrieve it or for as long as you keep the service and the domain name stays registered to you.

Can I have POP3 email and mail forwarding set-up at the same time on a domain name?

Yes you can. To set this up you will need to first configure your mail forwarding options and then switch your email settings over to POP3/WebMail and configure your POP3 settings. While you won't see your forwarding settings they will be working!